TERMS & CONDITIONS

OVERVIEW 

This website is operated by VIVIENNE COLLECTION. Whenever you see the terms “we”, “us” or “our”, they refer to VIVIENNE COLLECTION. By using this site, including accessing any of the information, tools, and services available, you agree to comply with and be bound by the terms, conditions, policies, and notices outlined here.

By visiting our site or purchasing products from us, you are engaging in our "Service" and agreeing to abide by these terms and conditions ("Terms of Service" or "Terms"). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of this site, you accept and agree to be bound by these Terms of Service. If you do not agree with these Terms, you may not use the website or our services. If these Terms are considered an offer, acceptance is limited to these Terms only.

Any new features or tools added to the store will also be governed by these Terms. You can always review the most current version of these Terms on this page. We reserve the right to modify, update, or change any part of these Terms by posting those changes on our website. It is your responsibility to check this page regularly. Continued use of the website after any changes are posted constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.


SECTION 1 - ONLINE STORE TERMS
By accepting these Terms, you confirm that you are at least the legal age of majority in your country, state, or province of residence, or that you have received consent to use this site from a legal guardian for any minors under your care.

You agree not to use our products for unlawful or unauthorized purposes, and you will comply with all local laws, including, but not limited to, copyright laws.

You are prohibited from transmitting harmful software such as viruses, worms, or any other destructive code. Any breach of these Terms will result in immediate termination of your access to the Service.


SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred over various networks unencrypted and may be altered to comply with technical requirements for network connections or devices. Credit card information is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the website, or any contact on the site without our express written permission.

The section titles used here are for convenience only and do not limit or affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible for any inaccuracies, errors, or omissions in the content available on this site. The information provided is for general purposes only and should not be the sole basis for making decisions without consulting more accurate, complete, and up-to-date sources. Any reliance on the information here is at your own risk.

This site may contain historical information that is provided for reference purposes only and may not reflect current conditions. We reserve the right to update or modify the content of this site at any time but are under no obligation to do so. It is your responsibility to monitor changes to the site.


SECTION 4 - CHANGES TO SERVICES AND PRICING
Product prices are subject to change without prior notice.

We reserve the right to modify or discontinue any part of the Service at any time, without notice.

We will not be held liable for any price changes, service modifications, or interruptions to the Service.


SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may only be available through the website. These items may have limited stock and are subject to return or exchange only according to our Returns Policy.

We have made every effort to accurately display product colors and images, but we cannot guarantee that your monitor’s display will reflect the true color.

We reserve the right to limit the sales of our products or services, and we may do so on a case-by-case basis. We also have the right to limit the quantity of items offered. Product descriptions and pricing are subject to change without notice, at our discretion. We may discontinue any product at any time. Any product offer made on this site is void where prohibited.

We do not guarantee that the quality of products, services, or any other materials obtained from us will meet your expectations or that any errors in the Service will be corrected.


SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us. We may, at our discretion, limit or cancel orders based on factors such as account details, billing address, or suspected reseller activity. If we make any changes to or cancel an order, we will attempt to notify you through the provided email or contact information.

You agree to provide accurate and complete account information for all orders placed with us, and to update your details if they change, such as email address or credit card information.


SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we do not control or monitor.

You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranty, endorsement, or representation. We are not responsible for any consequences arising from your use of these tools.

Any use of third-party tools is at your own risk. We may offer additional services or features in the future, which will also be governed by these Terms.


SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for examining or evaluating the content of these sites and do not endorse them. We will not be held liable for any harm or damages resulting from transactions or content on third-party websites.

You should carefully review the terms and policies of any third-party sites before engaging with them. Any complaints or issues related to third-party products should be directed to the third-party provider.


SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you send us any submissions or feedback, whether requested or not, you grant us the right to use these materials in any form, including editing, publishing, and distributing them, without compensation or obligation.

We are not obligated to keep your comments confidential, pay for them, or respond to them. We may monitor, edit, or remove comments at our discretion, especially if they violate any legal or ethical standards.

You agree not to submit harmful, defamatory, obscene, or unlawful content, and to ensure your comments do not violate any third-party rights or contain malware.


SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.


SECTION 11 - ERRORS AND OMISSIONS
There may be occasional errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct these errors at any time, even after an order is placed.

We are not obligated to update or correct information, unless required by law.


SECTION 12 - PROHIBITED USES
You may not use the site or its content for unlawful or prohibited purposes, including but not limited to:

  • Engaging in illegal activities
  • Violating intellectual property rights
  • Harassing or discriminating others
  • Transmitting harmful code (e.g., viruses)
  • Collecting personal data
  • Engaging in fraudulent activities

We reserve the right to terminate your use of the Service for any prohibited activity.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free use of our Service. We provide the Service "as is," without any implied or express warranties.

We are not liable for any damages arising from your use or inability to use the Service, including but not limited to loss of profits, data, or opportunities.

In jurisdictions that do not allow limitations on liability, our liability will be limited to the fullest extent permitted by law.


SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold VIVIENNE COLLECTION, its affiliates, and employees harmless from any claims, losses, or damages arising from your breach of these Terms or any third-party claims related to your actions.


SECTION 15 - SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining sections will continue in full effect.


SECTION 16 - TERMINATION
These Terms remain effective until terminated. You can terminate this agreement by notifying us that you no longer wish to use our Services. We may also terminate the agreement if you violate any Terms, at our discretion.


SECTION 17 - ENTIRE AGREEMENT
These Terms, together with any policies posted on the site, represent the entire agreement between you and us. Any previous agreements or understandings are superseded.


SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of Australia.


SECTION 19 - CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Any updates will be posted on this page. By continuing to use the site after changes are made, you accept the new Terms.


SECTION 20 - CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at contactviviennecollection@gmail.com 

Our contact information is posted below: 

Vivienne Collection

contactviviennecollection@gmail.com